Role Mission:
We are seeking a proactive and detail-oriented Admin and AR Executive (Team Lead) to manage the day-to-day operations of the order fulfillment and accounts receivable processes. This role ensures that tasks are completed accurately, efficiently, and in compliance with company procedures. As a team lead, you will provide guidance, support, and mentorship, while collaborating with cross-functional teams to drive operational excellence.
Job Responsibilities:
Team Leadership & Process Oversight:
- Provide guidance, support, and mentorship to the team, ensuring timely and accurate task completion.
- Identify and implement process improvements to enhance efficiency in billing, inventory, and payment workflows.
- Assist in training and onboarding new team members to ensure consistency in operations.
Order Fulfilment & Billing Management:
- Involve in the preparation and processing of invoices and delivery orders, ensuring accuracy and compliance with company policies.
- Coordinate with the logistics department to ensure timely and accurate customer order fulfilment.
- Verify and reconcile documents, invoices, and stock records for accuracy before submission or filing.
Accounts Receivable & Collections:
- Ensure timely and accurate recording of payments in the system and assist with reconciling ("knocking off") payments.
- Monitor outstanding invoices, follow up on overdue payments, and support collections as needed.
- Investigate and resolve billing discrepancies, working closely with internal teams and customers.
Inventory & Data Management:
- Maintain and monitor inventory levels, ensuring accurate stock recording and tracking in the system.
- Perform data entry and record-keeping, ensuring all information is updated and maintained correctly in relevant systems.
Reporting & Administrative Support:
- Generate and provide reports on invoices, payments, and inventory levels, offering regular updates to management.
- Assist with ad hoc tasks and cross-departmental support as required to ensure smooth operational flow.
Job Requirements:
- Diploma/Degree in Accounting, Business Administration, Finance, or a related field.
- 3+ years of experience in accounts receivable, order fulfilment, or administrative operations, with at least 1 year in a supervisory/lead role.
- Proficiency in accounting software and ERP systems.
- Strong attention to detail, analytical, and problem-solving skills.
- Excellent leadership, communication, and team management abilities.