Assistant Service Manager

Job Description:

• Responsible for maintenance and add-on related activities, including meetings, coordination, and supervision works.
• Plan the maintenance schedule and ensure that work schedules are executed planned.
• Review and check the service reports and ensure the information is accurate the purposes of quotation submission, invoicing for completed works, following up on rectification works if required.
• Assign tasks to the team when there are breakdown calls from clients.
• Monitor and follow up on the procurement of parts.
• Ensure sub-contractor workers follow proper work processes.
• Perform price negotiation to meet the budget.
• Ensure spare parts and equipment are always maintained at the minimum inventory level.
• Provide supervision to Engineers and Technicians for day-to-day work activities.
• Follow up on payments from customers.
• Forecast future manpower needs to ensure sufficient manpower for assigned tasks.
• Coordinate with project teams for project handover.
• Arrange and conduct training for staff.
• Perform other duties as assigned.

Job Requirements:

• Diploma or Degree in Engineering.
• At least 5 years of work experience in the related field.
• Experience in one or more of the following fields will be an added advantage:
  
  1.Building Management System
  2.Security, Access Control, CCTV System
  3.Fire Alarm System
• Good management skills.
• Pleasant personality, excellent customer service skills, and ability to build maintain a positive relationship with customers.