We are seeking an experienced and versatile Business & Operations Manager to oversee the company’s core functions, including operations, finance support, administration, HR coordination, and warehouse management. This newly created role requires a strong leader with excellent organizational, problem-solving, and management skills, capable of driving efficiency, ensuring compliance, and supporting business growth.
Key Responsibilities
Business & Strategy
- Work closely with management to translate business strategies into operational execution.
- Identify process gaps and implement improvements to enhance efficiency.
- Provide insights and reports to support decision-making and long-term growth.
Operations Management
- Oversee and streamline daily operations across departments.
- Ensure smooth coordination between production, logistics, sales, and warehouse teams.
- Establish and monitor SOPs to maintain quality, timeliness, and compliance.
Finance & Accounts Oversight
- Supervise accounting processes including invoicing, payments, and reconciliations.
- Assist in financial planning, budgeting, and reporting.
- Ensure compliance with internal policies, audits, and statutory requirements.
Administration & Compliance
- Manage all company administration including contracts, permits, licenses, and certifications.
- Handle vendor and supplier coordination for office and operational needs.
- Maintain company documentation and records in compliance with regulations.
Warehouse & Inventory Control
- Oversee warehouse operations to ensure stock accuracy, safety, and organization.
- Monitor inventory reports, stock audits, and order fulfillment processes.
- Work with the warehouse team to ensure timely delivery and logistics efficiency.
People Management & Leadership
- Lead and guide admin, operations, and support staff.
- Drive accountability, efficiency, and professional growth within the team.
- Support HR functions such as staff onboarding, payroll coordination, and policy enforcement.
Requirements
- Degree/Diploma in Business Administration, Operations, Finance, or related field.
- At least 5 years of proven experience in operations, business management, or related functions.
- Strong leadership skills with the ability to manage multiple functions and teams.
- Familiar with accounting systems (e.g., Xero) and inventory systems.
- Excellent communication, organizational, and decision-making skills.
- High level of initiative, independence, and problem-solving ability.