Customer Service & Marketing Officer

Are you a multitasker with a flair for communication and a creative eye for content? Join our team!

What You’ll Do:

• Be the friendly voice and fast fingers behind our calls, emails, and WhatsApp messages.
• Process online orders (Shopee, Lazada, and our e-store) using our ERP system like a pro.
• Handle e-invoices and double-check delivery orders and invoices for accuracy.
• Tackle customer queries and feedback with empathy, speed, and follow-through.
• Keep documents neat, tidy, and easily accessible.
• Juggle tasks like a champ and stay on top of your time.
• Bonus: Work closely with our Marketing Manager to bring fresh social media video ideas to life on TikTok, Instagram & Facebook!

What We’re Looking For:

• A team player with a collaborative spirit.
• Trustworthy, honest, and reliable in handling responsibilities.
• Strong attention to detail and excellent communication skills.
• Able to multitask and thrive in a fast-paced environment.
• Bonus points if you have basic social media or content creation experience!