Job Description

🖥️ IT Support Executive

We’re looking for a passionate and driven IT Support Executive to join our team!
If you’re tech-savvy, enjoy troubleshooting, and love helping people solve their IT challenges, we want to hear from you.

🔧 Key Responsibilities:

Set up hardware, install, and configure software and drivers
Maintain IT equipment such as routers, PCs, and peripherals
Manage LAN/WAN networks, servers, and IP configurations
Monitor and implement cybersecurity measures to safeguard systems
Perform system updates and troubleshoot issues to ensure smooth operations
Schedule regular maintenance and keep detailed records of support activities
Provide user support and guide staff on IT tools and systems

🎓 Requirements:

Higher NITEC or Diploma in Information Technology (ICT Systems, Services & Support)
Minimum 2 years of IT support experience preferred
Strong knowledge of IT systems, networking (LAN/WAN/SD-WAN), and cybersecurity
Familiar with Active Directory / Azure AD, and PC setup via MDT or SCCM
Excellent problem-solving and communication skills
Organized, proactive, and eager to learn