Group IT Executive

- Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.

- Monitoring, maintaining, and securing computer systems and networks.

- Responding in a timely manner to service users’ queries, IT issues and requests.

- Providing technical support across the companies (this may be in person or over the phone).

- Manage all IT aspects of employees’ on-boarding / off-boarding and IT Orientation.

- Sourcing and purchasing of all IT equipment’s.

- Supporting and testing of new technology.

- Level 1 Support MS Dynamics AX / D365.

- Provide training to users and participate in IT projects when necessary.

- Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.

- Proactively monitor IT contracts to ensure timely renewal.

- Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.

- Perform any other ad-hoc tasks assigned by the Group IT manager.