Housekeeper (NH@Riverwalk)

Responsibilities

• Undertake cleaning duties as required by the Operations Manager to meet daily priorities or the regular cleaning schedule.
• To maintain high standards of Health, Safety and Hygiene, with particular regard for areas which are infection controlled, and to undertake training as required.
• To be sensitive to individual patient needs when cleaning rooms which are occupied and in communicating with the individuals.
• To maintain confidentiality in respect of any information about patients and their families.
• To follow Home’s procedures for laundering items and for their subsequent storage and use.
• To ensure that cleaning equipment is used appropriately and maintained to a high standard.
• To prepare cleaning trolleys for the next shift, highlighting low stocks of materials where required.

JOB REQUIREMENTS

• Minimum Primary/Secondary education or equivalent.
• At least 1 year or more experience as housekeeper
• Good communication skills and team-player
• Proficient in English (oral and written)

Competency

Must Have

• Crisis Management - Level 1
• Public Area Housekeeping Operations Management - Level 1
• Room Housekeeping Operations Management - Level 1
• Service Excellence - Level 1
• Service Planning and Implementation - Level 1
• Workplace Safety and Health Performance Management - Level 1

Good to Have

• Customer Challenges Management - Level 1
• Productivity Improvement - Level 1
• Threat Observation - Level 1

Critical Core Skills

• Communication - Basic
• Collaboration - Basic
• Adaptability – Basic