Management Support Executive

Responsibilities

• Prepare reports and coordinate meetings to support managerial decision-making and operational efficiency
• Manage schedules and control documents to ensure organized and timely administrative processes
• Handle confidential information with professionalism and discretion to maintain data security
• Collect and analyse customer feedback to monitor service performance and identify areas for enhancement
• Collaborate with cross-functional departments to implement improvement initiatives that elevate service quality
• Prepare service performance reports to track progress and inform continuous customer experience enhancements