NALA EMPLOYMENT PTE. LTD.
Posted: February 23, 2026
Senior Sales Coordinator
Salary : Basic up to $4,500
Working hour : Mon to Fri 9am to 6pm
Location : Sembawang
Job descriptions:
* Oversee end-to-end order management processes, ensuring accuracy and timely fulfilment from order receipt through to delivery.
* Review and validate quotations, sales reports, and contractual documentation prepared by the team to ensure compliance with company standards.
* Liaise closely with production, logistics, and sales teams to optimise delivery schedules and proactively resolve fulfilment issues.
* Act as the primary escalation point for complex customer enquiries, providing professional product guidance and service recovery where required.
* Maintain and audit customer master data and sales databases to ensure data integrity and reporting accuracy.
* Analyse sales data and prepare periodic management reports to support forecasting and decision-making.
* Identify process improvement opportunities and implement best practices to enhance workflow efficiency.
Requirements:
* Diploma or Degree in Business Administration, Sales, or a related field preferred.
* Minimum 3–5 years of relevant experience in sales coordination or order management, preferably in a fast-paced environment.
* Advanced proficiency in Microsoft Office, particularly Excel (e.g., PivotTables, VLOOKUP, data analysis).
* Strong organisational skills with the ability to manage multiple priorities and meet tight deadlines.
* High level of accuracy, attention to detail, and problem-solving ability.
* Effective communication and stakeholder management skills.
* Proven ability to work independently and lead junior team members where required.
Company Name: Nala Employment Pte Ltd | License No.: 16C8302
Contact Person: Soo Yee Hui
Regisration No.: R24120810
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