Service Technician

Company Overview

21 MAX NEW SOLUTION PTE. LTD. was established since 2008. As a Commercial Kitchen Equipment Supplier, we are currently expanding our product range to meet our client needs and looking at expanding our sales team.

Job Summary

You will deliver and install kitchen equipment, provide training on equipment use and maintenance, and perform servicing and repairs to ensure customer satisfaction and equipment reliability.

Responsibilities

• Deliver and install kitchen equipment accurately and safely at customer locations
• Provide clear training to customers on equipment usage and general maintenance after installation
• Respond to service calls by troubleshooting equipment issues over the phone to assist customers promptly
• Perform on-site servicing and general cleaning of equipment at customer sites to maintain functionality
• Repair equipment collected from customer sites to restore proper operation
• Conduct periodic maintenance on showroom equipment to ensure it remains in good working condition
• Maintain warehouse cleanliness and organization to support efficient operations
• Support events and exhibitions by assisting with setup and related tasks as needed
• Complete ad-hoc duties assigned by the supervisor to support team objectives

Required competencies and certifications

• Possess a valid Class 3 Driving License to perform delivery and installation duties safely
• Ability to write and speak simple English to communicate effectively with customers and team members

Preferred competencies and qualifications

• Knowledge of electrical wiring and mechanical works to support troubleshooting and repair tasks
• Willingness to learn through product training provided by the company