supervisor

Duties and Responsibilities

• Supervise workshop operations and direct Tyre Technicians and Tyre and Alignment Technicians to ensure the efficient discharge of work.
• Generate a gentle relationship with customers and extend the highest quality of service.
• Align vehicles, including toe, camber and caster.
• Remove wheels off vehicles / Install wheels on vehicles.
• Dismount tyres off rims.
• Fit tyres on rims.
• Balance tyres.
• Repair tyres (patches and plugs).
• Rotate wheels on vehicles.
• Fill up tyres with air or nitrogen.
• Check and install batteries on vehicles.
• Provide the Branch Supervisor with technical information about jobs performed.
• Off load and load delivery truck(s).
• Assist in the checking and offloading of batteries and other goods received from supplier or inter-branch delivery and pack into the designated warehouse.
• Sweep Floors: Blow out workshop area and entrance to level of presentability mornings and afternoons.
• Old tyres storage: Ensure that old tyres area is up to standard (all tyres packed neatly, old tyres easily recognized for discarding, claims in a separate area to old tyres).
• Tools Assembly: Assemble all necessary tools for the day's work at respective work station or for nightly storage.
• Tools and Equipment maintenance: tidy up and clean up tools / clean down all equipment (alignment machine, all ramps, balancing machine(s), tyre changer(s) and rack(s)).
• Tools and Equipment check: Ensure that all tools and equipment are working correctly and are fully functional, and report any damage or abnormal operation to the Supervisor.
• Tools storage: Store all tools and equipment neatly and at all times.
• Tyres storage: Ensure that all new tyres are packed neatly as per instructions given by supervisor.
• Inventories: Partipicate in monthly or weekly stock counts with branch supervisor.
• Conduct routine vehicle inspections, communicate results to customers, and recommend company products where appropriate.
• Conduct battery failure analysis and where appropriate perform battery warranty settlement.
• Ensure that you are properly attired and wearing all required personal protective equipment (PPE).
• Refer customers to your supervisor where their needs extend beyond your ability to deliver the highest quality of service.
• Load and offload delivery vans with batteries and other inventory items.
• Maintain a safe, orderly, and clean working environment and ensure that at the end of the day the department is ready for the next days work.
• Adhere to all company policies, procedures, and guidelines.
• Report any issue that may affect your performance or the performance of the department to your supervisor or senior authority.
• Any other task which your Supervisor or the Departmental Manager may assign to you from time to time in order to discharge the purpose of the job.