WAITER/WAITRESS

The Server is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

~ Apply quality systems.

~ Contribute to customer service over various platforms.

~ Cultivate productivity and innovative mindset.

~ Demonstrate the service vision.

~ Follow food and beverage safety and hygiene policies and procedures.

~ Implement operations for service excellence.

~ Interact with and serve f&b guests.

~ Maintain food and beverage service environment.

~ Maintain quality control procedures.

~ Prepare for service.

~ Project a positive and professional image.

~ Provide go-the-extra-mile service.

~ Provide safety and security for guests.

~ Respond to service challenges.

~ Solve problems and make decisions at operations level.

~ Use essential features of a computer.

~ Use primary functions and applications of a tablet.

~ Work in a diverse service environment.