Work Reception Clerk

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES

Work Reception Clerk

• Provide day-to-day customer service for existing customers

• In-charge of all administrative duties given by managers e.g;

Filing, data entries, email, answering phone calls & attending to queries/complains

• Dispatching, coordinate with Maintenance & Pest Team on required maintenance assistance &

• schedules

• Assisting Maintenance, Pest & Grounds Team in scheduling appointments with residents

• Generate daily outstanding service call & weekly requirement meeting reports

• PR skills with meeting every customer’s needs, queries & good follow-up skills with initiatives. Maintaining filing system