Transitioning to SMS OTPs: What ShopperLink Users Need to Know
At ShopperLink, we are constantly striving to enhance your user experience and bolster the security of your account. To that end, we are making an important update to our login process: we will be transitioning from email-based One-Time Passwords (OTPs) to SMS-based OTPs.
Why the Change to SMS OTPs?
This shift to SMS OTPs is designed to provide a more direct, secure, and seamless login experience. SMS OTPs offer an additional layer of security by linking your account access directly to your registered mobile device, making it quicker and more convenient to log in while keeping your information safe.
Who is Affected by This Change?
While this transition benefits all users, it is particularly important for those who manage multiple ShopperLink accounts. If you currently have several ShopperLink accounts registered under the same mobile number, please be aware that this change will directly impact your login process.
Your Action Required: Review and Update Your Accounts
To ensure a smooth transition and uninterrupted access to your ShopperLink accounts, we urge users with multiple accounts sharing a single mobile number to take action. Please review your ShopperLink accounts and remove your mobile number from any accounts you no longer actively use or wish to associate with that specific mobile number. This step is crucial to prevent potential login conflicts once the new system is in place.
We kindly request that you complete this review and make any necessary updates by 14 April 2025.
Need Assistance?
We understand you might have questions regarding this update. Should you require further clarification or assistance with managing your ShopperLink accounts, please do not hesitate to reach out to us. Our support team is ready to help you navigate this transition.
You can contact us directly via email at [email protected].
Thank you for your understanding and cooperation as we implement these improvements to serve you better. We appreciate your continued trust in ShopperLink!