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ShopperLink: SMS OTP Login Transition & Account Action

ShopperLink is switching to SMS OTP for login. Users with multiple accounts sharing a mobile number must remove it from unwanted accounts by Apr 14, 2025.

Enhancing Your ShopperLink Experience: A Seamless Shift to SMS OTPs

ShopperLink Mobile Login Screen with Security Icon Smartphone Receiving an SMS One-Time Password

To ensure a more secure and convenient login experience for all our users, ShopperLink is making an important update to its authentication system. We are transitioning from email-based One-Time Passwords (OTPs) to SMS-based OTPs for all login attempts.

What Does This Mean for You?

This transition to SMS OTPs is designed to streamline your login process, offering enhanced security and quicker access to your ShopperLink account. Instead of receiving a code in your email inbox, you will now receive it directly on your registered mobile number, providing a more immediate and reliable authentication method.

Important Action for Users with Multiple Accounts

Users who manage multiple ShopperLink accounts linked to the same mobile number will be directly affected by this change. To ensure a smooth transition and uninterrupted access to your preferred accounts, we strongly advise you to review your account settings.

If you have a single mobile number associated with several ShopperLink accounts, please take the necessary step to remove your mobile number from any unwanted or unused ShopperLink accounts by 14 April 2025. This proactive measure will help prevent any potential login conflicts once the new system is fully implemented.

We are committed to providing you with the best possible user experience. Should you have any questions or require further assistance regarding this change, please do not hesitate to reach out to our support team at [email protected]. Thank you for your continued support.