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ShopperLink: SMS OTP Login Transition & Your Accounts

ShopperLink is switching from email to SMS OTPs for login. Users with multiple accounts sharing a mobile number must update by April 14, 2025.

Enhancing Your ShopperLink Experience: A Shift to SMS OTPs

ShopperLink SMS OTP transition announcement graphic Secure login with SMS One-Time Passwords

At ShopperLink, we are constantly working to improve your user experience, making your interactions smoother and more secure. In line with this commitment, we are excited to announce an important update to our login process designed to offer greater convenience and enhanced security for all our valued users.

Understanding the Transition to SMS OTPs

To facilitate a more seamless and robust login experience, ShopperLink will soon be transitioning from email-based One-Time Passwords (OTPs) to SMS-based OTPs for all login attempts. This change aims to provide a quicker, more direct method for authentication, leveraging the ubiquity of mobile phones to ensure you can access your account efficiently and securely.

Important Action Required for Multiple Account Holders

While this transition brings enhanced convenience, users who manage multiple ShopperLink accounts linked to the *same mobile number* will be affected. To ensure uninterrupted access to all your accounts, we strongly advise you to review your ShopperLink profiles. If you have any accounts you no longer use or that are unnecessarily linked to your primary mobile number, please remove your mobile number from those unwanted accounts. This crucial step must be completed by 14 April 2025.

Need Further Assistance?

We understand you might have questions regarding this change. For any queries or further clarification, please do not hesitate to reach out to our support team. You can contact us directly at [email protected]. We are here to assist you through this transition.