Enhancing Your Login Experience: ShopperLink Transitions to SMS OTPs


We are excited to announce an important update designed to make your ShopperLink experience even more secure and seamless. To enhance the login process and provide you with greater convenience, ShopperLink will soon be transitioning from email-based One-Time Passwords (OTPs) to SMS-based OTPs for all login purposes.
This strategic shift to SMS OTPs leverages the widespread accessibility and instant delivery of text messages, ensuring a smoother and more reliable authentication method. It's part of our ongoing commitment to improving both the security and user-friendliness of our platform.
Important Action Required for Users with Multiple Accounts
As a direct result of this upcoming change, users who manage multiple ShopperLink accounts linked to the same mobile number will be affected. To ensure uninterrupted access to all your accounts, it is crucial that you review your linked mobile numbers.
If you have any ShopperLink accounts that you no longer use or wish to disassociate from your primary mobile number, please take action to remove your mobile number from these unwanted accounts. This essential step must be completed by 14 April 2025.
We encourage you to verify your account details and make any necessary adjustments well in advance of this deadline to avoid any potential login disruptions. Your proactive cooperation will significantly help us ensure a smooth transition for all users.
Should you have any questions or require further assistance regarding this transition, please do not hesitate to reach out to our support team. You can contact us by writing to [email protected].