Enhancing Your ShopperLink Experience: A Transition to SMS OTPs
At ShopperLink, we are continuously working to improve your user experience and enhance the security of your account. In line with this commitment, we are excited to announce an important update to our login verification process.
A Shift to SMS OTPs for Seamless Access
To facilitate a more secure, convenient, and seamless login experience, ShopperLink will be transitioning from email-based One-Time Passwords (OTPs) to SMS-based OTPs. This change is designed to provide you with faster and more reliable verification, ensuring quick access to your ShopperLink account whenever you need it.
Important Information for Users with Multiple Accounts
While this transition offers significant benefits for most users, we want to bring special attention to those who manage multiple ShopperLink accounts sharing the same mobile number. As SMS OTPs are tied to individual mobile numbers, users with this setup will be affected by this change.
To ensure uninterrupted access and a smooth login experience across all your accounts, it is crucial to review your ShopperLink account settings.
Action Required: Update Your Account Information
If you have multiple ShopperLink accounts linked to the same mobile number, we strongly advise you to take action. Please identify and remove your mobile number from any ShopperLink accounts that you no longer use or wish to keep active. This crucial step will help prevent any login issues once the transition to SMS OTPs is complete.
Kindly complete this update by 14 April 2025.
Need Assistance?
We understand you might have questions regarding this transition. Should you require any further assistance or clarification, please do not hesitate to reach out to our support team. You can contact us by writing to [email protected]. We appreciate your cooperation as we implement these improvements to serve you better.