Shop Reviews

Great attention to detail. The people who work here take pride in their work. I did my bridal nails here, and I'm so happy with the result. I got French tip almond nails with a chrome finish, and they look excellent.

Had their Mee Hoon Kueh 面粉粿 today. Quite disappointed with the portion and the doneness of the noodles. It was pretty uncooked inside and didn't taste 'al dente', even if that was the intention. Nonetheless, I'm still happy we've got a go-to place for buns, dim sum, and Hong Kong delicacies here in Canberra Plaza. Quality of food has plenty of room to improve.

This location offers items not usually found elsewhere. It's the only Nam Kee Pau I'm aware of that has ccf, shui kueh, etc. However, they were all a disappointment. While I can understand the need for innovation and adding extra items to their usual menu, they forgot to focus on quality. I would not recommend trying their other non-dim sum items.

Look at the first and second picture, and you'll see why I'm rating them 1 star.

During non-peak hours, they were literally only serving me, yet they gave me the wrong order. I asked for mee hoon kueh; I don’t like ban mian. It’s too far (and hot) for me to walk back to change. The noodles were also soggy, even though they were packed separately. Standard dropped :(

Here are a few options, keeping the changes minimal: **Option 1 (Splitting sentences for clarity):** "The aunty was very rude. The male cook was holding the dough after using his phone and without washing his hands. Pretty disgusting." **Option 2 (Using a comma with "and" for a compound sentence):** "The aunty was very rude, and the male cook was holding the dough after using his phone and without washing his hands. Pretty disgusting." **Option 3 (Slight rephrase of the second part, closer to original structure but clearer):** "The aunty was very rude, and the male cook was holding the dough without washing his hands after he used his phone. Pretty disgusting." --- **Recommendation:** I'd go with **Option 1** as it breaks down the information into clearer, more digestible sentences, addressing the slight run-on feel of the original, while still being very close to the original wording and sentiment.

Understaffed, and the staff was rude. The female staff member was constantly serving customers who wanted to purchase buns (Bao). She took two orders in front of me (Ban Mian) and my order, but continued to shout, "Who else needs Bao?" Then, halfway through cooking the noodles, she went to serve the customers who were buying the Baos. My noodles ended up extremely soggy and gross. There was barely any meat in my noodles. What expensive, awful noodles! Note that this was a takeaway order, and I was only less than a 10-minute drive from home. I will not buy from this outlet again. The Plaza Singapura outlet is still the best.

I usually don't leave reviews! But I am appalled at the fact they cheated my husband of $2.30 for selling the wrong product. My husband is a vegetarian, and he asked for red bean pau! He asked 2-3 times, but the aunty working on 10/5/24 at 7 PM said it's red bean pau and sold him this. He came back home to realize it's not red bean pau. I don't understand why they have to do this. It's very far for us to go and ask them as well. Please. No wonder you guys have low reviews.

I had tried the mee hun kuey at Simei East Point, and the kuey's thickness was just right. The one I just had at Sengkang Grand Hawker was disappointing. It was thick and not good. I hope whatever is adopted at East Point can be applied here. Also, I think the portion was too small. One good thing was, the soup remained nice.

Here's the lightly edited review: Very bad service from the Chinese staff. I asked for the egg to be packed separately as a pregnant lady cannot have raw egg, but the rude staff kept saying no. Avoid coming to this outlet. The staff had a bad attitude.