Shop Reviews

The opening hours are listed as 10:15 am on Saturdays, but the shop wasn't open. They sometimes open well after the stated hours. Don't bother collecting parcels from this unreliable shop. "Lun, are you not aware it's supposed to open at 10:15 am on weekends?"

"Thanks to the friendly staff – excuse me, but it was a young Indian lady – I was able to find what I wanted quickly. The price was good, too!"

Firstly, the employee working there, whose name is Zhide, deserves praise for his kind actions. My grandma, who didn't know how to buy a SIM card, went there to get one. He not only patiently helped her but also explained all the useful information, such as how many GBs she needed, and even helped her set up the SIM card. Thank you on behalf of my grandma.

"Ms. Siva, a staff member, provides excellent service. She thinks outside the box to assist with requests. Well done."

Ms. Siva is very friendly and helpful in assisting me with Shopee drop-off and parcel collection. She is a patient staff member who serves me very well. Keep it up!

I always visit this drop-off point for seller drop-offs. The staff, especially the friendly and helpful lady (I believe her name is Siva), are great. I have no complaints so far. Their break times are also scheduled during non-peak hours, and the location is convenient.

Premium SG used to be my go-to drop-off point for my Shopee/Ninja orders when the larger Chinese man was working there. After the staff switched to the Indian lady, the service level dropped. She lacked professionalism and asked me to scan my own parcels (I have at least 50 parcels per drop-off), even though they are paid per order scanned. If I asked her to scan my parcels, she would do so unwillingly, throwing the parcels and overall showing poor customer service. Nowadays, I drop off my parcels at the shop next door, SIMBA; they are more friendly and will happily scan your parcels for you.

Tried the tonkotsu char siew ramen, and I'd say it's an above-average bowl of ramen. The broth is thick and has a rich texture. The ramen itself is also delicious and springy; you won't have any complaints. The add-on, with a top-up of $4, comes with a can of drink, two pieces of freshly fried chicken karaage, and some edamame. The total cost is about $15, which is an average price for ramen in a shopping center.

Value for money ramen sets! It was $13 for my miso mushroom ramen + takoyaki + drink. The best part is that GST is included, and no service fee is required. Even so, the service was better than places that *do* charge service fees! My miso mushroom ramen broth was decent, though I would have preferred my noodles a little more al dente (which I'll probably mention in the notes next time). The sides were really good! I give the takoyaki balls 5/5; they were crispy on the outside and fluffy and piping hot on the inside. For this price point, I have absolutely no complaints. It was a happy dinner, and I heard some customers telling the chefs that they did a great job too. Keep it up! 💯

The kids had the char siu tonkotsu ramen, and the adults had the spicy char-siu tonkotsu ramen, and it was delicious. The soup broth was really nice. Ordering was smooth, and the service was great.