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Shop Reviews

See what customers are saying about our shops at Punggol Coast

3.4 out of 5

3001 reviews

Ian Low Ian Low

Not as big as the NTUC at Sembawang Sunplaza. Pretty crowded at times.

Naomi Khoo Naomi Khoo

It's one of the typical shopping sites, but the sizing runs a bit small.

Anand Pillai Anand Pillai

Convenient NTUC with DBS ATM and Singapore Pools.

Owen Ng Owen Ng

I drop by at least once a week because their selection is decent, as most necessities are available. For the freshest veggies and fruit, go earlier in the day. The staff at the self-checkout counters are friendly and extremely helpful.

Emilia Lewis Emilia Lewis

I was annoyed by the same salesperson every time I pay through the self-checkout counters around 2-2:30 PM due to their Trust Card inquiries. I politely rejected the first few times, but she just pushed further. I know she's just doing her job, but I found her very demanding when I told her, "I'm using my dad's NTUC app account, not mine," and she then replied, "You can create your own account." When I rejected her the third or fourth time, she still said, "But it's a great deal. Are you sure you don't want to?" Please do something about it, as it is ruining my experience and lowering my impression of this NTUC outlet.

Hameedah Hassan Hameedah Hassan

Quite shocked to see the condition of this wrap during my visit on 11th May. It was extremely mouldy. Best before date clearly stated as 3rd July. Would the department staff or branch manager please look into this seriously? Thank you.

Lester Leow Lester Leow

I am writing to express my dissatisfaction with a recent experience I had at the auto-checkout facility in your store. While using the auto-checkout, I encountered difficulties with the machine, particularly with the payment transaction. Unfortunately, I was not informed that removing items from the machine while making payment could result in the transaction being locked. The staff who assisted in unlocking the machine did not provide clear instructions, leading to further issues. I understand that using the auto-checkout may require some familiarity, but it would be greatly beneficial for customers if there were explicit instructions or warnings on the machine itself. Additionally, the staff's response was less than satisfactory, as they became rude and impatient without adequately explaining the situation. I kindly request that NTUC Canberra Plaza considers retraining its staff to handle such situations with more patience and politeness. Furthermore, providing clearer instructions at the auto-checkout machines can prevent misunderstandings and improve the overall customer experience. I hope for a positive resolution and an enhanced shopping experience at NTUC Canberra Plaza.

Long Wei Yi Long Wei Yi

The watermelon was not fresh. Bought it on the way home. When trying to eat it, I then noticed it had already turned sour, so I had to discard the whole piece.

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