See what customers are saying about our shops at Punggol Coast
3.2 out of 5
953 reviews
Nina Tan
Nonsense service with staff who don't know what they're doing. "We keyed it in already, cannot cancel" ... Seriously? With today's computer systems? "PayNow went through on your side, but our system didn't receive it. You need to pay again."
Nasir Seow
Unable to order the porridge because the only worker who knew how to cook it went out to throw the rubbish. The part-timer wasn't sure if she'd be back to work, or was taking a break after throwing the rubbish. This was after I queued in a long line.
Wati Ibrahim
At 8 am, the shop was still closed. After waiting until 8:10 am, and since this has happened a few times, I asked a staff member when they would open. She replied that they were unable to open and continued making pancakes. I hope this improves, as I love Mr. Bean Rice balls!
Diana Tan
Bought Mr. Bean at Canberra Plaza. The staff was very friendly; if I'm not mistaken, her name is Grace Choo. Her service was very good. Now I go to Canberra Plaza more often to order soy milk. I really appreciate her service. Thank you! ❤️
Izzuddin Nasir
"Horrible customer service; the ice cream machine is always down or broken. Suggestions: 1. Hire staff who can speak English. Your staff can't communicate when I ask them questions. 2. Have a two-sided sign for your ice cream machine: * Side A: To indicate it's making ice cream. This prevents customer frustration from having to get in line and wait only to be told it's not ready or needs more time. * Side B: To indicate you're out of ice cream. 3. Do something about your equipment; the ice cream machine at Canberra is always down. I'm not sure if it's actually down or if the staff don't know how to operate it."
C. K. Tan
I ordered two cups of hot soy milk this evening. One of them was less than three-quarters full, though there was no spillage in the bag.
Malam Ghani
"I don't know why people give such a low rating. The service was alright. I bought soybean ice cream, which was very nice. I ate it before I could take a picture. For $2.10, I think it's worth it."
蔡腾
Tried the fried rice with pork chops. The fried rice is quite similar to Din Tai Fung’s egg fried rice. The pork chops were not the same, but were quite tender. However, I had to wait 15 minutes for my fried rice during dinner.
Doreen
"Hi, my fried rice tasted spoiled. The prawns were mushy, and the rice had a fishy taste. It was really bad, and I've never had such bad fried rice from this chain before. Something is definitely wrong."
Wen Hao
The food is delicious, but it can be very crowded during lunchtime. It's worth the money, and I hope they don't raise the price.
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