This relatively new outlet has a great selection of baked goods and other products that you might not find in their other outlets. Their items with cream cheese are my favourite. Recently, however, I've been seeing some flies hovering around and settling onto the food that is not in plastic packaging. I hope the management will be able to look into this matter and get rid of the flies.
The service staff is very nice. The place is also kept very clean. I bought the Vienna bread to try. It was surprisingly soft and fluffy despite being kept in the fridge. For those who are curious, it's basically a piece of white bread with butter and sprinkled with crunchy sugar bits, a simple childhood snack.
Bought 2 choc donuts at 11am. Tried to eat them at 4pm, but they already tasted rancid. Gross. They had a θζ²Ή taste. Itβs probably from yesterday. No QC.
If you don't buy high-end birthday cakes, Swee Heng will only give you one free candle and charge you 30 cents per additional candle. I bought this cake with other cheesecakes (the overall price was not cheap), and no free additional candles. Will think twice about visiting any Swee Heng again.
The staff have a bad attitude. There is no procedure at all for handling things. If you want to pick up a package, you must leave it here. It is a waste of time. Basic courtesy is not respected!
It seems they now have a separate queue for parcels, but people coming in for device consultations still queue there anyway. They also never manage the separation, so there's now an extra queue for collection. However, everything is slow because of all the people asking dumb questions, while I can literally see my parcel (I once waited 30 minutes for a single parcel). This is very poor management, and it's been going on for so long without them doing much about it.
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