Skye Lim
Never deal with this shop! Especially when it comes to paying or purchasing. Very dishonest!
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IN-TOUCH TELESHOP
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IN-TOUCH TELESHOP
Location: Level 2, Unit Number #02-11
Electronics store with mobile services and accessories
Electronics store with mobile services and accessories
Step into IN-TOUCH TELESHOP at Canberra Plaza and discover a world of mobile connectivity and accessories. We are your one-stop destination for the latest smartphones, tablets, and a wide array of essential add-ons to complement your devices.Whether you're seeking a new phone, a durable phone case, a high-quality screen protector, or convenient charging solutions, IN-TOUCH TELESHOP offers a diverse selection to suit your needs. Explore our range of accessories, from stylish headphones and portable speakers to power banks and memory cards. We cater to various brands and models, ensuring you find the perfect match for your device.
Our knowledgeable and friendly staff are dedicated to providing exceptional customer service, offering expert advice and assistance to help you make informed choices. We aim to make your shopping experience seamless and enjoyable. Visit IN-TOUCH TELESHOP today and stay connected with the latest technology while personalizing your devices. Find the perfect accessories to enhance your mobile lifestyle, all under one roof at Canberra Plaza.
Level 2, Unit Number #02-11
Operating Hours
Hours not available
Operating hours not available
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Overall Rating
1.2
/
5
Based on 42 reviews
Mall Ranking
#53
Out of 55 shops
Category Ranking
Not enough ratings
Negative Reviews
Clement Tan
A warning to all: Do not choose this as a service point for Shopee collection, because of the extremely long queues (you will have to wait so long). A queue this long does not make sense for choosing this location at all. Unless they have a separate counter for delivery collection, I won't consider coming here again.
Ailing Koh
Would not recommend collecting a Shopee parcel here. Just spend the extra money for home delivery. The staff here cannot be bothered. I know that it’s not their main business, but I don’t think they should be collecting commission from Shopee if they’re not even going to help.
Charmaine Tan
Do not collect Shopee parcels here. I honestly think they are trying to be as slow as possible so that people will just leave. Within 5 minutes, there's a queue of 10-20 people because of how purposely slow they are, seemingly just to piss people off. Staff will purposely slow down, pretending to do things for other people so they can avoid helping others.
Zane Ken
It seems they now have a separate queue for parcels, but people coming in for device consultations still queue there anyway. They also never manage the separation, so there's now an extra queue for collection. However, everything is slow because of all the people asking dumb questions, while I can literally see my parcel (I once waited 30 minutes for a single parcel). This is very poor management, and it's been going on for so long without them doing much about it.
Positive Reviews
Kian Hong He
I'm a new resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service. Surprisingly, I collected my parcels twice today, and I didn't face any issues. At 11:30 a.m., there was no queue, so I immediately got my parcel. At 5:30 p.m., there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes. So I'm guessing feedback was taken, and they are doing something about it.
Jian-Hong He
New resident in the North area, so I picked this place as a Shopee collection point. After reading the reviews, I was mentally prepared for bad service. Surprisingly, I collected my parcels twice today and I didn't face any issues. At 11:30 AM, there was no queue, so I immediately got my parcel. At 5:30 PM, there was a queue, but I saw at least 6 staff working, so I got my parcel within 10 minutes. So, I'm guessing feedback was taken and they are doing something about it.
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