Understaffed, and the staff was rude. The female staff member was constantly serving customers who wanted to purchase buns (Bao). She took two orders in front of me (Ban Mian) and my order, but continued to shout, "Who else needs Bao?" Then, halfway through cooking the noodles, she went to serve the customers who were buying the Baos. My noodles ended up extremely soggy and gross. There was barely any meat in my noodles. What expensive, awful noodles!
Note that this was a takeaway order, and I was only less than a 10-minute drive from home. I will not buy from this outlet again.
The Plaza Singapura outlet is still the best.
Preethi Gowthaman
1
I usually don't leave reviews! But I am appalled at the fact they cheated my husband of $2.30 for selling the wrong product. My husband is a vegetarian, and he asked for red bean pau! He asked 2-3 times, but the aunty working on 10/5/24 at 7 PM said it's red bean pau and sold him this. He came back home to realize it's not red bean pau. I don't understand why they have to do this. It's very far for us to go and ask them as well. Please. No wonder you guys have low reviews.
Lucky Cat 118
2
I had tried the mee hun kuey at Simei East Point, and the kuey's thickness was just right. The one I just had at Sengkang Grand Hawker was disappointing. It was thick and not good. I hope whatever is adopted at East Point can be applied here. Also, I think the portion was too small. One good thing was, the soup remained nice.
Felicia Lee
1
Here's the lightly edited review:
Very bad service from the Chinese staff. I asked for the egg to be packed separately as a pregnant lady cannot have raw egg, but the rude staff kept saying no. Avoid coming to this outlet. The staff had a bad attitude.
Jun An
1
So much money for so little. The portions wouldn't even be enough for a toddler. Only a THIRD of the bowl filled with noodles? Seriously?
Josiah Lee
2
The ban mian soup noodles were clumpy, and the portion was small. The soup was bland. The ingredients were miserly. A nearby canteen's ban mian stall is much better in quantity and quality. First and last time.
Leslie Tan
4
My favourite mee hoon kueh. So I was really disappointed to chew on a metal wire inside my mee hoon kueh.
Koh Qi Mei Kee
2
The cashier auntie was impatient and rude, especially when you want to redeem through the Shopee app.
Noodles are really in pathetic portions.
Lye Suckz
1
Worst customer service out of all the NKP outlets I've patronised. If you don't like customers to use Shopee Pay, tell your boss that. You want to work there and earn your pathetic pay, you jolly well do your job.
Soo Hui
2
Service: Extremely poor customer service and bad attitude provided by the aunties on 24 August 2022 when I made a purchase of the following items:
1. Chee chong fan 2 slices for $6
2. Qu Kway 5 pieces for $3
3. Da Bao for $2.80
I had asked for a packet of chilli sauce from the aunties, and they replied in a rude and unpleasant manner, saying, "We do not have chilli for the Da Bao." The issue, however, was that I wanted the chilli sauce for the other items, not the Da Bao. The attitude and behavior of the two aunties who served me gave me a very bad impression of this store. Please do not patronise this store or make any purchases from this store. It is highly discouraged and not recommended. Worst customer service and attitude provided by the staff!😡😡😖😡😠 My family and I will not come back ever again even though the food is nice. I would rather visit other shops. With this kind of bad customer service, I do not think anyone will want to come. Not recommended to visit!