FairPrice, FairPrice! You still really don't want to upgrade your bag? 5 cents for this quality is very expensive! Please upgrade to a better one.
James Soon
5
Good place for grocery shopping.
Gary Eng
4
If you’re looking for a wider range of products and brands, this NTUC FairPrice outlet might not be the best for you.
Nonetheless, it provides sufficient, quality products for the neighbourhood in Canberra, including fresh vegetables, meat, frozen foods, seafood, and many more.
They also have OCBC and DBS/POSB ATMs inside if you require simple banking facilities.
A good point is that it’s on the same level as the car park, so after groceries, you can simply walk to your lot and load up your stuff.
Carina Chong
1
The staff are so unfriendly, unhelpful, and unreasonable at the self-checkout counter! They refused to help and refused to let me go over to the cashier! They need to understand that not every customer is familiar with how the self-checkout counter/system works!
Long Wei Yi
2
The watermelon was not fresh. Bought it on the way home. When trying to eat it, I then noticed it had already turned sour, so I had to discard the whole piece.
Sunny Sim
4
I'm very satisfied with your cashier staff member, Indrani. She's helpful and friendly.
She approached me spontaneously when I was trying to use the "Scan & Go" machine.
Thank you!
Lester Leow
1
I am writing to express my dissatisfaction with a recent experience I had at the auto-checkout facility in your store.
While using the auto-checkout, I encountered difficulties with the machine, particularly with the payment transaction. Unfortunately, I was not informed that removing items from the machine while making payment could result in the transaction being locked. The staff who assisted in unlocking the machine did not provide clear instructions, leading to further issues.
I understand that using the auto-checkout may require some familiarity, but it would be greatly beneficial for customers if there were explicit instructions or warnings on the machine itself. Additionally, the staff's response was less than satisfactory, as they became rude and impatient without adequately explaining the situation.
I kindly request that NTUC Canberra Plaza considers retraining its staff to handle such situations with more patience and politeness. Furthermore, providing clearer instructions at the auto-checkout machines can prevent misunderstandings and improve the overall customer experience.
I hope for a positive resolution and an enhanced shopping experience at NTUC Canberra Plaza.
Chee Seng
1
The meat and vegetables I bought were not fresh at all, even though they were bought at the usual price.
Jeffrey Chan
2
The place is small, and they don't have the things I want to buy.
Edwin Ho
4
Small but nice. You can get most things here, but variety is more constrained.