Mars Residences 2033
Is this a service center for Simba or a third-party retailer partnering with Simba? I visited the shop to make an inquiry, but the staff member didn’t seem interested in addressing my questions about Simba. It felt as though they assumed I wasn’t going to make a purchase. I’ve always thought a service center should not only focus on sales but also provide assistance with inquiries. I’m not sure if the response was due to a misunderstanding or perhaps just an off day. I hope Simba can establish a service center where customer questions can be fully addressed in person, as this would be very helpful. Please consider improving the service by taking customer inquiries more seriously, as this would be greatly beneficial. I'm giving 3 stars because the staff member did at least suggest the online chat option.
