Unusual Express

Took a passport photo from them. First of all, it's very, very expensive. Not sure if $15 for 6 photos is a normal price. Secondly, the editing was so, so horrible that my face looks like a cartoon. I asked for an unedited photo, but according to protocol, they couldn't. I'm not a fussy person, but if you do the editing until it looks so fake, that's an issue already. The edited photo looks so fake that my forehead and cheeks are different colors. Really not recommended.

Staff very rude and unfriendly. She spoke inaudibly, as if mumbling, and I couldn't even hear what she wanted to say. When I asked her again, she gave me a dirty look. The photo-taking skills were awful; the pictures were very ugly and dark. They insisted on a 30-minute wait before collection. I mean, the pictures didn't even seem to require that much editing time (since they were already so ugly). I will not come again.

$16 for 4 passport photos. Exorbitant price, plus complimentary super rude service.

The staff was nice when taking the photo, but when they showed it, it was on the small camera screen. I couldn't see the details of my eyes. When I called them to check if I could retake the photo, the staff told me they could not retake it unless the photo is rejected by the government and they need a letter to prove it. Very poor experience. I will not recommend it to anyone.

Do not take passport or ID photographs here at the Canberra Plaza outlet. The images are terrible; the lighting setup is a joke. It was a total waste of $16. Seriously, just don't.