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Rating Summary

3.8

54 reviews

5
96%
4
100%
3
96%
2
93%
1
89%

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Reviews for Xpress Massage @ Canberra Plaza

Irene Lee

Irene Lee

4

I'd love to give a 5-star rating for their massages; their skill is good. However, it's very strange, as I've never been charged to use the massage bed in any other shop. I was charged $5 to use the bed for a one-hour back and shoulder massage. What a strange fee! The bed isn't comfortable either. The face opening is so small that only your nose and mouth fit, and your upper face, especially your eyes, is pressed against the not-so-comfortable cushion. Overall, I might still go back, but I wouldn't use their massage bed. I also saw staff eating, using the bed as a table and placing their food directly on it.

Tigerlynn Lee Ann

Tigerlynn Lee Ann

1

I always drop by and get the combo package whenever I need help easing my tense muscles. On my recent visit, I was attended by "Mel," who presented as a tomboy. The massage was ineffective. All she did was "press, press, and squeeze, squeeze." My $50 went to waste, and I left in more pain. Honestly, massage outlets should carefully review their masseuses.

Kevin Ganesan

Kevin Ganesan

1

"I'm a professional rehab therapist, and I prioritize getting monthly massages. On July 16th, I went to this establishment and was assigned a masseuse. The session started, but it felt like it hadn't. For nearly 30 minutes, he applied almost no pressure, making it feel like he was merely prepping. When I finally asked him to adjust the pressure, he immediately started using his elbow with extreme pressure on inappropriate areas, like my spine and the middle of my neck. It was clear he had no idea what he was doing! Now, I'm dealing with a swollen shoulder, a spine injury, and bone contusions along my entire spine. This affects not only my health and lifestyle but also my ability to do my job. The service and professionalism were utterly unacceptable. This was the worst experience I've ever had. P.S. Make sure to ask for their certification before getting a massage. This could save you hundreds in medical bills. He clearly didn't know what he was doing."

Wong Aldrich

Wong Aldrich

5

Wawa's massage is fantastic. She knows where to focus on the weak points that cause tiredness. 👍👍👍