5 days Customer Service Officer up to $3800

Customer Service Officer

Location: Sembawang

Working Hours: 8am - 5pm (Mon to Fri)

Salary: SGD 2,600 – 3,800

Benefits: AWS, Performance Bonus

Job Description

We are looking for a Customer Service Officer to support sales operations and ensure smooth order fulfilment while delivering excellent customer service.

Job Scope

• Support Marketing and Sales teams in customer service and coordination activities
• Handle end-to-end order processing, from order entry to shipment arrangement
• Liaise with internal departments and external stakeholders to ensure timely delivery
• Prepare and verify shipping documents in compliance with import/export regulations
• Respond to enquiries regarding order status and shipping documentation
• Maintain strong relationships with existing customers
• Handle customer feedback and complaints professionally and promptly
• Perform other duties assigned by Management

Requirements

• Minimum 1–2 years of relevant working experience
• Resourceful team player with good coordination skills
• Positive attitude, willing to learn

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648