Job Description

Quality Assurance Engineer (Customer Support)

Location: Sembawang

Working Hours: 8am - 5pm (Mon to Fri)

Salary: SGD 2,800 – 4,500

Benefits: AWS, Performance Bonus

Job Description

We are seeking motivated engineers to support customer quality assurance, product improvement, and R&D activities while working closely with internal teams and clients.

Key Responsibilities

Manage customer quality issues and drive continuous improvement initiatives
Liaise with Production/Process teams to implement corrective and preventive actions (CAPA)
Conduct process optimisation, benchmarking, and improvement projects using statistical tools
Prepare and present 8D reports, root cause analysis, and corrective action plans
Support external audits in compliance with TS and ISO standards
Monitor product performance and implement enhancements to improve customer satisfaction
Participate in internal quality programs and cross-functional projects
Collaborate with customers to resolve technical and quality concerns promptly
Perform additional duties assigned by Management

Requirements

Degree in Chemical Engineering, Mechanical Engineering, Chemistry, Materials Science, or related discipline
Experience in semiconductor industry and handling customer quality issues is an advantage
Knowledge of statistical tools and methodologies (DOE, JMP, FMEA, SPC, 8D) preferred
Familiarity with IATF 16949 standards is a plus
Strong analytical, problem-solving, and data interpretation skills
Self-motivated, results-driven, and able to work independently and in teams

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: loke.dexter@talentrecruitmentsg.com

Contact Number: 8168 8648