Job Description

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Collaborate and meet regularly with internal team members to discuss progress and find new ways to improve business and to facilitate customer need fulfilment
Generate progress reports for clients and management within the company
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Collect and analyse data to learn about customer behaviour
Possess minimum 4 years of account and customer experience as an Account Manager, Key Account Manager, Sales Account Manager
Excellent listening and negotiation abilities
Able to strategize and build strong rapport with customers and team members
Experience delivering client-focused solutions to customer needs
Ability to collect, track, and analyse large amounts of data
Self-motivated and able to thrive in a results-driven environment

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