Admin Assistant

To manage administrative responsibilities related to export processes, including handling export documentation, issuing sales orders, and generating proforma invoices. The role supports the smooth operation of international sales and ensures compliance with export regulations.

Key Responsibilities

1. Export Duties & Documentation

• Prepare export documents including invoices, packing lists, certificates of origin, and bills of lading.
• Track shipments and update customers with shipping documents.
• Ensure documents meet customer specifications and country regulations.

2. Sales Order & Proforma Invoice Management

• Prepare proforma invoices based on customer inquiries and order requirements.
• Verify purchase orders for accuracy and completeness.
• Enter sales orders into Oracle NetSuite with correct pricing and delivery terms.
• Follow up with customers for order confirmation or amendments

3. Customer Communication & Support

• Act as the main contact for international clients on order status and documentation.
• Provide prompt, professional customer support.

Qualifications and Skills

• Minimum N or O-Level qualification.
• Fluent in English and Chinese.
• Proficient in MS Office (Excel, Word, Outlook).
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Experience with Oracle NetSuite or ERP systems is a plus.