Admin Executive (Nursing)

Responsibilities:

Are you detail-oriented, organised, and passionate about supporting healthcare services? We are looking for a proactive Administrative Assistant to join our dedicated team in delivering quality care and support to our residents and staff.

Key Responsibilities:

🗂 Administrative / Clerical

• Maintain accurate data entry and retrieval in internal systems.
• Update residents’ admission, discharge, and transfer records.
• Ensure timely updates to E-Bedstate in IRMS.
• Prepare billing for medical, transport, and other support services.
• Support procurement processes for medical and surgical supplies.
• Assist with medication logistics and coordination with pharmacy.
• Maintain proper documentation, filing, and support administrative reporting.
• Schedule staff appointments and support meeting arrangements.
• Record minutes, prepare training materials, and ensure training room readiness.

👥 Reception / Communication

• Act as the first point of contact for residents, visitors, and staff.
• Handle phone/email enquiries and direct messages appropriately.
• Provide courteous and clear communication in English.
• Guide visitors in and out of the facility.

🏨 Ward Support

• Manage despatches and document distribution to/from wards.
• Coordinate internal communications with nursing and other departments.

Requirements:

• GCE ‘O’ Level or equivalent; relevant administrative or healthcare certification is a plus.
• At least 1–2 years of experience in an administrative role, preferably in healthcare.
• Proficient in Microsoft Office and data entry systems.
• Strong organisational and multitasking skills.
• Good interpersonal and communication abilities.
• Ability to maintain confidentiality and work in a team-based environment.

Requirement:

• GCE 'O' level with minimum of 3 credits including English.
• At least one year of clerical / secretarial experience in healthcare-related field is required.
• Familiarity with basic computer skills is required.

Competencies:

1. Must-Have

• Billing Procedures– Level 5
• Business Continuity Planning– Level 3
• Continuous Improvement Management– Level 4
• Data and Statistical Analysis– Level 3
• Excellence in Service– Level 5
• Frontline Services Management– Level 4
• Manage of Stakeholders – Level 2

2. Good-to-Have

• Professional, Legal and Ethical Healthcare Practice – Level 2
• Conflict Management - Level 3

3. Critical Core Skills

• Communication - Intermediate
• Influence - Basic
• Collaboration - Basic
• Adaptability - Intermediate
• Decision Making – Intermediate

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)