Business Development Manager

Role Purpose:
The Business Development Manager (BDM) will drive revenue growth by identifying new business opportunities, strengthening client relationships, and implementing effective sales strategies within the F&B and hospitality sector.

Key Responsibilities:

·      Lead and expand sales across cafés, restaurants, central kitchens, distributors, and hotels.

·      Develop and execute sales strategies to achieve revenue and market share goals.

·      Identify and develop new markets leveraging industry knowledge and networks.

·      Build and maintain long-term relationships with key accounts and decision-makers.

·      Lead, coach, and motivate the sales team to consistently meet performance targets.

·      Oversee contract negotiations, renewals, and new business agreements.

·      Conduct market research and competitor analysis to inform business strategies.

·      Manage customer escalations, feedback, and service recovery professionally.

·      Provide timely sales forecasts, performance reports, and market insights to management.

·      Collaborate with internal teams to resolve sales, delivery, and operational matters.

Requirements:

·      3–7 years of sales or business development experience in the F&B industry.

·      Proven track record in new business development and key account management.

·      Strong self-motivation, commercial acumen, and results-driven mindset.

·      Excellent leadership, coaching, and team management skills.

·      Outstanding communication, negotiation, and presentation abilities.