Delivery and Driver Training Specialist

About Us:

Scania is a world-leading provider of transport solutions, including premium trucks and buses for heavy transport applications combined with an extensive product-related service offering. We offer vehicle financing, insurance, and rental services to enable our customers to focus on their core business and is also a leading provider of industrial and marine engines.

Scania celebrates 130 years of achievement and employs more than 50,000 employees in about 100 countries globally. Our company is headquartered in Södertälje, Sweden.

What you'll be doing:

The main responsibility of a Solution Sales Executive (Truck) is to proactively promote and sell Scania products and services contributing to the profitable growth of Scania.

The role is focusing on deals with new & used vehicles as base, but is also including an overall responsibility for the customers in a certain territory or customer segment. It’s a role supported by service and specialist salespeople in some cases due to complexity or other reasons. The Scania salesperson shall be able to handle most solution sales deals. This is achieved by approaching new customers and by developing the existing.

Focusing on the customer, understanding and transforming their needs in to value adding solutions as well as upholding a positive brand image are key aspects for the role.

Responsibilities:

• Vehicle movement and handover
• Driver training on safe and efficient driving techniques
• Improvement work according to the Scania Way
• Using an understanding of business issues, processes and outcomes to enhance business performance
• Customer coaching
• Customer understanding
• Understand and meet expectations and requirements of external and internal customers
• Guiding clients to the best solution by maintaining the relationship, giving focused advice and offering excellent service at all times
• Able to select the most adequate ones to fit the purpose and the target group, as well as to vary the training sessions
• Maintains a up to date understanding of products and services necessary to perform duties and tasks

Good-to-have:

• Presentation skills
• Possess a NITEC / HIGHER NITEC related courses or automotive related
• Prior experience as a Delivery Technician, Driver Trainer or similar role.
• Experience in driving heavy vehicles (lorry, truck, or similar) in an operational environment.
• Familiarity with basic vehicle maintenance and troubleshooting.
• Exposure to training or mentoring drivers
• Possess at least Class 5 Driving License (or equivalent).
• Basic knowledge of vehicle safety regulations and operational procedures.
• Multilingual ability, especially proficiency in Mandarin and English.