E-Commerce Executive

Roles & Responsibilities

• Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc
• Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
• Manage digital marketing tactics: including SEO, SEM, social media advertising, email marketing, etc
• Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
• Liaise with eCommerce partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
• Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
• Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc) accuracy across platforms
• Plan and execute various online campaigns, activities, and promotions to drive sales for all e-Commerce platforms including Lazada, Shopee, Qoo10, Amazon and other platforms.
• Create and update website content, products, images, promotions and banners to ensure the website is kept up to date.
• Responding to enquiries from online customers
• Responsible for daily operations including processing and fulfilment of online sales orders (coordinate, packing, shipping, billing) and logistics-related matters.
• Identify opportunities and participate in the development of new initiatives or enhancements to maximize growth.
• Other administrative duties, ad-hoc tasks projects as assigned.

Requirements:

• Have good working commitment
• Self-motivated individual to achieve sales target
• Friendly, organized, team player
• Diploma in Marketing/Digital Marketing/E-Commerce or equivalent
• Minimum 1 years of relevant experience in the handling of marketplaces (Shopee, Lazada,Qoo10)
• Able to work independently and adhere to deadlines
• Good interpersonal and communication skills
• Attention to details and accuracy
• Proficiency in Google Analytics and marketplaces
• Creative, organized, solutions-oriented, expert multi-tasker, self-motivated, and thrives in high pressure and fast-paced environment
• Effective communicator, able to achieve internal alignment and handle communications with external partners
• Proficient in Microsoft Office and Adobe Photoshop Express

• Job Types: Full-time, Permanent
• Salary: $2,600.00 - $3,500.00 per month

Benefits:

• Employee discount
• Commission pay
• Performance bonus

Work Schedule:

• 5 Days work week