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E-Commerce Executive

B2K PET PRODUCTS PTE. LTD.

Open D27 Yishun, Sembawang $2,500.00 - $3,500.00

Posted: August 25, 2025

This job listing is sourced from MyCareersFuture.gov.sg, Singapore's official government job portal.

Job Description

Job description:

We are looking for a motivated and detail-oriented Junior E-Commerce Executive to support our growing online sales channels. This role is ideal for someone who’s eager to learn and grow within the e-commerce space.


Key Responsibilities:

  • Assist with processing customer orders through One-cart and inputting them into our system (Oracle NetSuite).
  • Respond to customer inquiries on platforms such as Shopee and Shopify to ensure timely support and maintain positive store ratings.
  • Support the planning and execution of online marketing campaigns across e-commerce platforms to help drive sales.
  • Help design basic layouts for product pages; familiarity with Canva or similar tools is a bonus.
  • Update and maintain product listings across all online stores, including creating attractive cover photos and product visuals.
  • Perform regular checks to ensure our platforms and website are working smoothly.
  • Track basic performance metrics and assist in reporting insights from e-commerce data and KPIs.
  • Coordinate with platform account managers and assist in maintaining good working relationships.
  • Contribute creative ideas for promotions and campaigns, including social media initiatives like TikTok livestreams.
  • Research competitors’ online activities to identify trends and opportunities.
  • Support coordination between Finance and Sales teams to help align online orders with internal records.
  • Occasionally assist walk-in customers who were referred from online channels.

Requirements:

  • Diploma or degree in Business, Marketing, E-Commerce, or a related field.
  • Must have 1-2 years of experience with e-commerce platforms such as Tik Tok, RedMart, Shopify, Shopee, Lazada and NTUC., and be fluent in English and Mandarin for customer support.
  • Willingness to learn and adapt in a fast-paced environment.
  • Positive attitude, ability to multitask, and self-discipline are essential
  • Good communication skills and attention to detail.
  • Experience with Canva or ORACLE Netsuite is a plus.


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