E-commerce Executive

1. Manage and oversee company website, online e-commerce platforms and other digital sales channels, including order handling, processing, update of product listings, promotions, banner, and store details etc.

2. Respond to customer inquiries, feedback, and complaints in a timely and professional manner

3. Plan, execute, and monitor social media presence and promotional activities to drive sales and engagement

4. Manage and grow company website traffic, online sales and customer retention

5. Develop and implement sales strategies to meet and exceed revenue targets.

6. Assist in packing when required

7. Perform monthly stock take & inventory support

Perform additional ad-hoc duties as assigned to support business operations