Job Summary:
We are a SME, seeking an experienced and strategic E-Commerce Manager to lead our E-commerce team and drive the growth of our online sales channels. The ideal candidate will have strong leadership skills, a deep understanding of e-commerce platforms, and the ability to innovate and improve operations while managing and motivating the team to achieve business goals.
Key Responsibilities:
- Lead and manage the e-commerce team, providing guidance, training, and performance evaluations.
- Develop and implement strategic plans to optimize online sales and platform performance.
- Identify opportunities for platform improvement and operational efficiency; propose and execute new initiatives aligned with company goals.
- Collaborate with marketing, logistics, IT, and customer service departments to ensure seamless e-commerce operations.
- Oversee product listings, pricing strategies, promotions, and inventory management to maximize profitability.
- Analyze sales data, customer behavior, and market trends to make data-driven decisions and adjustments.
- Ensure the team adheres to company policies, quality standards, and compliance requirements.
- Stay updated on e-commerce trends, tools, and best practices, integrating relevant innovations into the business.
- Serve as the primary point of contact for e-commerce platform partners and vendors.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field; MBA or relevant advanced qualification is a plus.
- Minimum of 5 years’ experience in e-commerce, with at least 2 years in a leadership or management role.
- Proven track record of managing and developing a high-performing team.
- Strong knowledge of e-commerce platforms ( Shopify, Amazon, Lazada, Shopee) and digital marketing strategies.
- Excellent analytical skills with the ability to interpret complex data and generate actionable insights.
- Exceptional communication, leadership, and interpersonal skills.
- Proactive, innovative thinker with a problem-solving mindset.
- Ability to manage multiple projects and meet tight deadlines.
Benefits:
- Competitive salary with performance-based increment.
- Leadership role with significant impact on company growth.
- Opportunities for professional development and career advancement.
- Collaborative and dynamic work environment.