F&B SUPERVISOR

RESPONSIBILITIES

• Assist the Manager in running a smooth, efficient, and productive shift

• Assist the Manager in handling guests queries and feedbacks

• Responsible for cash management of the POS

• Train, coach, mentor, and supervise a team of service crews in delivery of excellent guest experience

• Ensures prompt, efficient, friendly and accurate service

• Lead by example and providing timely feedback on areas of opportunities

• Promote good teamwork to achieve set goals/targets

• Ensure adherence of food safety, sanitation and hygiene requirements and practices

• Ensure equipment and stations’ maintenance schedule is executed accordingly

• Delegates and/or perform assigned tasks in an efficient and timely manner

• Follow up and adheres to Company policies and procedures accordingly

• Attends meetings as requested

• Accept additional duties and responsibilities as assigned by Supervisor

REQUIREMENTS

• At least 3-4 years relevant experience (preferable in a similar capacity)

• Pleasant personality and service oriented

• Hardworking with a positive attitude.

• Ability to work well in a team environment

• Good communication and interpersonal skills

• Ability to thrive in a fast-paced and highly energized working environment

• Able to perform rotating shift duty including weekends and Public Holidays