HR COORDINATOR

Roles & Responsibilities

Key Responsibilities

• Serve as the primary contact for deployed IT resources
• Handle employee queries related to attendance, leave, access, onboarding, and offboarding
• Maintain accurate records of resource deployment and allocation
• Receive and resolve day-to-day staff concerns
• Escalate issues to the Senior Manager when required
• Ensure timely follow-up and closure of issues
• Coordinate with client stakeholders, internal HR/Admin teams, and vendors
• Ensure compliance with client processes and operational requirements
• Follow SOPs,workflows, and escalation procedures
• Track timesheets, approvals, access, and compliance items
• Prepare regular operational and staffing reports
• Obtain resource requirements from hiring/project managers
• Coordinate with outsourcing vendors for staffing needs
• Support process standardization and documentation
• Assist in internal and external audits

Requirements

• Experience in administrative operations, resource coordination, or HR support
• Good organizational and documentation abilities
• Ability to handle multiple stakeholders and priorities
• Attention to detail and problem-solving skills