Operation Supervisor

Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed

Give guidance to employees in handling errors, problems, complaints and/or disputes

At least 4-5 years of experience

Investigate internal excess & short picks and feed causes through to the operation

Responsible yearly staff performance, teamwork and etc

Ensure KPI is met and prompt submission of reports

Interpret and explain work procedures and policies to staff

Prepare and manage reports, manuals, and other documents using WMS or Microsoft office

Initiate and maintain orderly records in compliance with company regulations

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Accept overtime and shift work

Perform ad-hoc tasks as assigned by Manager or Immediate Superior in support of operations when necessary