Restaurant Manager

Job Summary:

We're seeking an experienced Restaurant Manager to oversee the daily operations of our Kerala restaurant. The successful candidate will be responsible for ensuring exceptional customer service, driving sales growth, and maintaining high standards of food quality, safety, and customer satisfaction.

Key Responsibilities:

- Manage daily restaurant operations, including food preparation, service, and customer experience

- Lead and motivate a team of servers, hosts/hostesses, bartenders, and kitchen staff to achieve sales and customer satisfaction goals

- Recruit, train, and develop staff to ensure excellent customer service and maintain high team morale

- Monitor inventory, control costs, and optimize profitability

- Ensure compliance with health and safety regulations, labor laws, and company policies

- Handle customer complaints and resolve issues promptly and professionally

- Analyze sales data and implement strategies to drive sales growth

- Maintain high standards of food quality, presentation, and consistency

- Collaborate with the chef and kitchen staff to develop new menu items and promotions

Requirements:

- Proven experience as a Restaurant Manager or similar role

- Strong leadership and management skills

- Excellent communication and customer service skills

- Ability to multitask and work in a fast-paced environment

- Basic math skills and knowledge of inventory management

- Familiarity with labor laws and health and safety regulations