Sales Administrative

Job Summary:

The Sales & Administrative Executive provides operational support to the sales team while ensuring smooth administrative and financial processes. Reporting to the CEO, the role involves managing sales orders, client communications, invoicing, record-keeping, reporting, and general administrative tasks. The ideal candidate is highly organized, detail-oriented, and proactive, capable of balancing both sales support and administrative responsibilities effectively.

Job Responsibilities

· Process sales orders via online platforms, email, and phone with accuracy.

· Ensure accuracy of orders, invoices, and client information.

· Assist sales team with customer follow-ups, inquiries, and relationship management.

· Monitor order fulfilment and delivery schedules, coordinating with relevant teams.

· Prepare and send invoices to clients and follow up on payment collections.

· Maintain and update customer databases, records, and sales documentation.

· Compile sales reports, track performance metrics, and provide insights to management.

· Support sales campaigns, promotions, and other sales-related initiatives.

· Handle general administrative duties, including correspondence, filing, and document management.

· Communicate customer feedback and issues to sales and relevant internal teams.

· Assist with ad-hoc projects and tasks as assigned by the CEO or sales management.

Job Requirements

· Diploma in Business, Sales, Marketing, Finance, or a related field.

· Previous experience in sales administration, customer service, or office administration preferred.

· Strong organizational, communication, and interpersonal skills.

· Attention to detail and ability to manage multiple tasks simultaneously.

· Proficiency in Microsoft Office, CRM, and accounting software.

· Proactive, adaptable, and able to work both independently and as part of a team.

· Customer-oriented mindset with a focus on supporting sales growth.