Sales and Admin Executive

Job Description & Requirements

Customer Support:

• Serve as the primary point of contact for customers inquiries related to sales and product information and provide timely and accurate information to customers, resolving issues and ensuring a positive customer experience.

General Office Administration:

• Including but not limited to maintaining/ ordering supplies, organizing, filing, data entry, handling phone calls, prepares and distribute mails etc.

Identify and Develop Sales Opportunities:

• Proactively establish new sales leads using various prospecting channels, including phone calls, emails, and online platforms.

Client Acquisition and Retention:

• Pursue new sales prospects, negotiate contracts, and maintain customer satisfaction to ensure loyalty and repeat business.

Respond to Inquiries:

• Handle telephone and online catering inquiries promptly and professionally, providing clients with accurate and timely information.

Sales Calls and Customer Service:

• Manage incoming sales calls and provide exceptional customer service, including responding to emails and follow-up communications.

Provide Internal Sales Department:

• Support for Internal Sales Department ,Customer Service, Invoicing, Data Entry, and SOA Preparation.

Client Relationship Management:

• Build and nurture strong client relationships to foster trust, satisfaction, and repeat sales.

Order Processing

• Process customer orders and ensure timely fulfilment and collaborate with logistics and supply chain teams to track order status and resolve any delivery issues.

Ad-Hoc Duties:

• Perform any additional duties as assigned to support the sales and operations team