sales executive

Retail sales supervisors:

• Oversee and co-ordinate sales staff and cashiers
• Assign duties and prepare work schedules for full-time, part-time and contract workers
• Approve payments by cheque and the return of merchandise
• Sell products or services to customers
• Solve problems, such as customer complaints and product shortages
• Maintain inventory and order merchandise
• Prepare reports regarding sales volumes, product supply and human resources
• Assist with areas of a company’s online sales, such as scheduling workers to fulfil orders for pick up or delivery
• Hire, train or arrange training of new sales staff
• Conduct employee performance reviews
• Address problems with an employee
• Maintain the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
• May perform the same duties as workers supervised
• May perform key holding and managerial duties if required, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries