Sales Operations Management Assistant

Sales operations Management Assistant support the work of sales representatives by facilitating communication with prospective clients and the current customer base to the sales team. You will manage and arrange necessary lines of communication between sales specialists, representatives, and leaders.

The gist of the job is that you provide administrative support to the sales team by tracking customer relations and documenting sales activities. You mediate between various departments to make sure the sales team has everything it needs for top-notch performance. You help the sales team meet its targets.

Responsibilities

• Assist in creating and maintaining sales reports and dashboards
• Support sales team with order processing and tracking
• Coordinate logistics for sales events and meetings
• Manage and update customer database
• Assist with resolving customer inquiries and issues
• Collaborate with cross-functional teams to improve sales processes
• Conduct market research and analysis
• Assist with sales forecasting and budgeting
• Provide administrative support to sales team
• Assist with training and onboarding new sales team members

Qualifications and Skills

• Minimum O-Level or A-Level qualification.
• Experience with Oracle NetSuite or ERP systems is a plus.
• Proficient in MS Office (Excel, Word, Outlook).
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Fluent in English and Chinese.