Sales Support Administrator

Responsibilities:

• Provide support to sales team
• Monitor tender portals, acknowledge purchase orders
• Perform tender submissions, including but not limited to price, specifications, corporate profile, factory certificates, etc.
• Liaise, coordinate, prepare and follow-up with internal and external stakeholders
• Prepare, manage and follow up on sales quotations
• Maintain and update product price lists
• Manage special pricing requests within NetSuite Data Entry
• Process NetSuite Inventory Transfer Forms
• Manage, respond and assist to sales and general enquiries
• Provide administrative support, coordination and scheduling matters in relation to Preventive Maintenance (PM), Corrective Maintenance (CM), Equipment setup, commissioning, post-sales activities, Device inspection request, etc.
• Generate sales invoices
• Perform any other duties assigned by Sales Manager (SM) and Product Manager (PM)

Requirements:

• Diploma in Business Administration or equivalent
• Minimum 2 years of experience in Sales Support, Sales Admin or equivalent
• Experienced in tender submissions
• Familiar with ERP system (Eg. NetSuite)
• Proficient in Microsoft Office and Google Workspace
• Strong organisational and coordination skills, with the ability to manage multiple tasks and deadlines
• Detail-oriented, accurate, and methodical in handling pricing, tenders, quotations, and invoicing
• Good communication and interpersonal skills to liaise effectively with internal and external stakeholders
• Able to work independently as well as collaboratively in a fast-paced environment