Sales Support Executive

Description

We are looking for a detail-oriented Sales Support Executive to support the sales team by attending to customer enquiries, processing sales and sample orders, and maintaining accurate sales data and records. This role also involves compiling and distributing sales leads, providing administrative support, and ensuring smooth day-to-day coordination between customers and the sales team to drive efficiency and customer satisfaction.

This is a non-sales role. This role focuses on administrative and operational support for the sales team (such as coordination, documentation, and internal stakeholder support). There are no sales targets, no cold calling, no direct selling, no prospecting, and no revenue targets involved.

Key Responsibilities

• Serve as the first point of contact by attending to customer enquiries through phone calls, walk-ins, and emails in a professional and timely manner.
• Create, process, and follow up on sales and sample orders to ensure accuracy and prompt delivery.
• Compile and maintain sales leads, allocate leads to the sales team, and provide relevant sales data, reports, and guides to support the sales team.
• Perform accurate data entry of sales figures, customer information, and other records to ensure up-to-date reporting.
• Provide general administrative and coordination support to the sales and management teams as required.
• Take on any other ad-hoc tasks or projects assigned by the company.

Job Requirements

• Minimum qualification required: Nitec (ITE) and/or GCE ‘O’ Level.
• Proficiency in English and with the ability to liaise with Mandarin-speaking clients.
• Experience in administrative tasks, customer service, or fast-paced office settings is preferred.
• Strong organizational and time management skills, with the ability to multitask effectively.
• A reliable team player who is also able to work independently with minimal supervision.
• Proficient in Microsoft Office applications, particularly Excel and Word.

Additional Information

• 5.5-day work week (alternate half-day Saturdays).
  Mon – Fri (8.30am – 5.30pm), Alternate Sat (8.30am – 12.30pm)
• Transport provided at Yew Tee MRT Station / Admiralty MRT Station.

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to hr.admin@tak.com.sg.